Subscription Terms

1. Overview

DentalHire, operated by Just Mooching Ltd (Company Number: 16855929), offers both free and premium subscription plans. These Subscription Terms apply to all premium subscriptions purchased on the platform. By purchasing a premium subscription, you agree to these terms.

2. Pricing

• Practice Premium: £500 per year (excl. VAT where applicable)
• Dentist Premium: £150 per year (excl. VAT where applicable)

All prices are billed annually in GBP. We may change our pricing from time to time. Any price changes will take effect at the start of your next billing cycle.

3. Payment Methods

Payments are processed securely through Base44 Payments. We accept major credit and debit cards. Your card details are handled entirely by the payment provider — we do not store full card information. By completing a purchase, you authorise us to charge the selected payment method for the subscription amount.

4. Upgrade Process

To upgrade to a premium plan, navigate to the subscription section of your dashboard and select "Upgrade to Premium". You will be redirected to a secure checkout page to complete your payment. Once payment is confirmed, your premium features will be activated.

5. Subscription Activation

Premium features are activated once your payment has been successfully processed and verified. In most cases, activation is automatic. In some cases, payments may require manual verification by our admin team — if this occurs, activation may take up to 48 hours. You will receive a confirmation when your premium access is active.

6. Cancellation Process

You may cancel your premium subscription at any time. Subscriptions do not auto-renew — your premium access will continue until the end of your current billing period, after which your account will revert to the free plan. To cancel, contact us through our Contact and Support page.

7. Refund Policy

The following refund terms apply to all premium subscriptions:

• You may request a full refund within 14 days of your subscription purchase, no questions asked.
• After 14 days, refunds are considered on a case-by-case basis. Please contact us to discuss your situation.
• If the platform experiences a significant outage that prevents you from using premium features for an extended period, we may offer a pro-rata refund or subscription extension at our discretion.
• Refunds will be returned to the original payment method within 10 working days of approval.

8. Plan Features

The features included in each plan are described on our Pricing page. We reserve the right to modify plan features. Any significant changes will be communicated to affected subscribers in advance.

9. Questions

If you have any questions about your subscription, please contact us through our Contact and Support page.